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Privacy statement

The National Pressure Ulcer Advisory Panel (NPUAP) is committed to providing privacy and security to our customers as they display interest and purchase our products. This privacy policy statement describes the ways in which the NPUAP collects, stores, uses and protects personal information we receive through our website located at: www.npuap.org/online-store/. Information we collect to provide our products is governed by our customer agreements and applicable laws.

Personal Information

We may collect personal information in connection with your use of this website. Personal Information means any information that may be used to identify an individual, including, but not limited to, your name, home address, telephone number, e-mail address, and credit-related information that may be linked to your individually identifiable information. The Personal Information collected for these activities will be used to contact you to provide more information concerning our services.

Usage of Personal Information

We collect Personal Information through our website to ensure smooth operations of our website and to respond to and assist users of the website including customers and potential customers. In general, your Personal Information will be used in the following ways:
  • Communicate with you regarding our services;
  • Provide the services and customer support you request;
  • Prevent potentially prohibited or illegal activities;
  • Send surveys to gather information on how to improve our products and service.

NPUAP Products and Payment Processing

The NPUAP provides various products to our customers. As part of the provision of these products, we may receive or collect certain information about account transactions for use in payment transaction processing. Information collected and used in connection with the provision of our products to our customers is stored and transmitted within the security requirements set forth by Visa U.S.A., Inc. and MasterCard International.

Protection and Storage of Personal Information

In connection with your use of this website, Personal Information may be stored in our computer system in the U.S. This information is protected by maintaining physical, electronic and procedural safeguards. We have security measures in place to protect against the loss, misuse, and alteration of Personal Information we receive. As with any transmission over the Internet, however, there is always some element of risk involved in sending Personal Information. In the event of a security breach involving Personal Information submitted via this website we may notify you electronically to the extent permitted by applicable law and you agree that we may communicate with you electronically for such purposes.

Changes or Modifications to this Website Privacy Policy

This Website Privacy Policy may be revised at any time by posting a revised version on our website. The revised version will be effective at the time posted. In addition, if the revised version includes a material change, then we will post prominent notice of the nature of this change on our home page or otherwise seek your consent to such changes as we believe may be required or appropriate.