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Refund Policy/Terms & Conditions

NPUAP Online Store Refund Policy/Terms and Conditions
  • Purchase Orders will not be accepted for any orders placed on the Online Store.
  • There are no refunds for any items purchased from the NPUAP Online Store.
  • Please allow 3-4 weeks to receive any hard copy items such as the guidelines.
  • You will have 30 days to download the downloadable material such as the photos, slide sets and webinar recordings.
  • The “National Pressure Ulcer Advisory Panel and European Pressure Ulcer Advisory Panel Clinical Practice Guideline: Prevention and Treatment of Pressure Ulcers” and the “European Pressure Ulcer Advisory Panel and National Pressure Ulcer Advisory Panel Prevention and Treatment of Pressure Ulcers: Quick Reference Guide (2009)” may be quoted or summarized with proper citation.
  • The Clinical Practice Guideline and Quick Reference Guide are copyrighted to the National Pressure Ulcer Advisory Panel (NPUAP) and European Pressure Ulcer Advisory Panel (EPUAP). Making multiple hard copies for distribution or electronic distribution of the guideline is strictly prohibited and a VIOLATION of this copyright.
  • The amount of content that may be reprinted is limited to ONE section, unless special permission has been requested and royalties have been paid.  This means ONE section of the 6 prevention or 14 treatment sections of the Quick Reference Guide.

  • Pictures from the NPUAP Photo Gallery may be purchased for $5.00 each for personal or self-presentation use ONLY.
  • The charge is $25.00 for professional use (e.g., text books, saleable presentations or industry). Each photo must include a statement of “NPUAP copyright & used with permission”.